Using ICTs effectively to leverage global communications: the case of public libraries in Zimbabwe
Using ICTs effectively to leverage global communications: the case of public libraries in Zimbabwe By Bhowa tg & Hosea Tokwe The last two decades has seen significant changes in the information and communication technology (ICT) landscape, resulting in a fundamental shift in public library services and skills required of public librarians. ICTs are becoming more interdisciplinary and interpersonal in nature, requiring a broader range of skills to meet ever changing end user needs. ICTs have the power to create and deliver public library products and services that are on time, within budget, and of high quality. The advent of ubiquitous computing and the birth of e-terms such as e-books, e-mail, and e-agriculture are just but small indicators of the degree of change that an information-hungry culture has experienced over the past 20-25 years. For many public library end users, ICTs are now an enabler, rather than an enigma and has become the ...